Frequently Asked Questions
Find answers to common questions about our harbor cruises, policies, and services. Can't find what you're looking for? Contact us directly.
Public Tours
Cruise length depends on the tour you choose. See our Available Cruises for details. Please arrive at least 30 minutes before departure.
All ticket sales are final, with limited exceptions. Please see our Terms, Conditions and Cancellations.
The MoonLight has limited accessibility. Guests must be able to board unassisted. See our Accessibility page for details.
- Strollers: Allowed at the discretion of the Captain/crew. They may be left at the pier during the cruise at your own risk.
Only certified service animals are permitted. See our Animal Policy.
We offer several discount options:
- Groups (10+): Contact us for group rates.
- Tri-State Residents: 20% off with valid NY/NJ/CT ID.
- Military: Reduced fare + Priority Boarding.
- Seniors (65+): Discounted fares available with valid ID.
Make your cruise even more memorable:
- Priority Boarding – First to board + guaranteed seating.
- Photo Package – Boarding photo, Statue of Liberty photo, souvenir folder.
- VIP Package – Priority boarding, snack, non-alcoholic drink, souvenir photo.
No. Cruises are ticketed by date and time to ensure safe capacity. See our Terms, Conditions and Cancellations.
The MoonLight can carry 300 passengers, but we limit capacity to 150 for comfort.
- For an exclusive option, see our Private Tours.
No. We are not a ferry service. However, we sail within a few hundred feet for great photo opportunities.
We have two convenient departure locations:
- Pier 36 – Lower Manhattan: 299 South Street, New York, NY 10002. Paid parking (first come, first served). Street parking nearby (not guaranteed).
- Liberty Landing Marina – Jersey City: 80 Audrey Zapp Dr, Jersey City, NJ 07305. Paid parking available.
General admission does not guarantee seating. For reserved seating, choose a ticket upgrade option.
Enjoy light bites at our concession stand and a full-service bar.
Boarding may include ID checks and security screenings. Refusal will result in denied boarding.
The MoonLight is smoke-free. No smoking, vaping, or e-cigs allowed.
On select cruises, professional photos are available for purchase before you leave.
We sail in protected waters of New York Harbor. Motion sickness is rare but possible. Take precautions if you're prone.
Call us at least 1 hour before departure to reschedule. No-shows are non-refundable.
We sail rain or shine. The MoonLight has an enclosed cabin. On rare occasions, severe weather may force cancellation. See Terms, Conditions and Cancellations.
Private Charters
Standard charters are 3 hours sail time + 30 minutes boarding + 30 minutes disembarkment/cleanup, unless otherwise stated in your contract.
Cancellations within 7 days may forfeit your deposit unless rebooked. See your contract for terms.
The MoonLight has limited accessibility. Guests must be able to board unassisted. See Accessibility.
Only certified service animals are permitted. See Animal Policy.
Per USCG certification, the MoonLight's maximum capacity is 149 passengers. Guests beyond this limit will be denied boarding.
No. However, we sail within a few hundred feet for photo opportunities. The Captain ensures views for all sides of the vessel.
Same locations as Public Tours:
- Pier 36 – Lower Manhattan: 299 South Street, New York, NY 10002
- Liberty Landing Marina – Jersey City: 80 Audrey Zapp Dr, Jersey City, NJ 07305
Outdoor seating available on both decks. For large groups, contact us for a seating plan.
The charterer is responsible for all guests and belongings. Please review policies with your group to ensure smooth boarding and a safe cruise.
Permitted only in designated areas. Ask a crew member onboard.
We sail in protected waters. Motion sickness is rare but possible. Take precautions if needed.
We sail rain or shine, with an enclosed cabin available. If severe weather forces cancellation, terms are outlined in your charter contract.
Still Have Questions?
Our friendly staff is ready to help you plan the perfect harbor cruise experience.
Contact Us